Internal Communications Manager - Warwickshire
£35,000 - £40,000 pa + Pension, Healthcare scheme, Flexible working hours
We are delighted to be working with a long-standing partner to help them appoint an experienced Internal Communications Manager. It’s a really exciting time for our client at the moment, as they are going through a period of significant change and this role will play a pivotal role in helping to drive that change.
Internal Comms, whats the role all about?
Working closely with the Chief Executive and Head of Marketing your key focus will be to develop and manage the internal communications strategy in order to raise engagement levels with all employees and stakeholders, ensuring that all company initiatives and projects are consistently communicated. If it’s a matter of internal comms then it will be your responsibility to drive it. Here’s an overview of your typical responsibilities:
- To review all current internal communication channels and make recommendations for improvement as part of an internal communications plan.
- Managing the Intranet (as the nominated Super User) on a day-to-day basis working with the Intranet Champions & BCI. Taking responsibility for and monitoring that the content, documentation and news items are suitable, relevant, up to date and in line with brand guidelines.
- Specifically, there is a requirement to successfully manage the flow of internal news and key messaging using the Intranet and core communication channels across the organisation.
- Collating staff engagement feedback and producing reports for SMT review. This will be based upon informal feedback routes (including the Intranet Champions) and more formal activities such as Staff Surveys.
- Working with the Chief Executive and SMT members on staff briefing presentations and speeches.
- Preparing staff communications and updates using a range of internal communication tools including the Intranet, webinars, social media, printed collateral, campaigns, incentives etc.
- Ensuring the Internal Communications Policy is kept up to date (ISO:9001).
- Creating a ‘Staff Critical Network’ for sharing news and championing new initiatives across the business and building effective relationships with stakeholders across the business.
- Working with staff to help them become ambassadors for the company – for example using Interface/Yammer effectively and using social media such as LinkedIn etc.
- Working collaboratively with the marketing team to ensure all internal communication materials are created in-line with brand guidelines and use the most appropriate channels.
- Providing Internal Communications support to teams across the business to help with communicating and collaborating across the various departments and regions of the business.
- Providing support to the day to day running of Congress, including assisting the Congress Chair with the scheduling, planning and preparation of online meetings and sessions, and organising the annual face to face meeting.
- Managing the Congress SharePoint platform and encouraging / assisting Congress members in its use.
- Acting as the main point of reference for all Congress enquiries both internally for Congress members, the Congress Steering Group, staff, and externally for the wider membership.
- Keeping Congress informed of and engaged with company activity and matters that are relevant to Congress.
- Assisting the Congress Chair with the preparation of reports to the Board of Trustees and with communication to the wider membership.
- Coordinating Congress activity with other group Committees and Panels wherever necessary.
- Working with the Congress Steering Group to ensure that Congress uphold the requirements of the organisations governing documents including Terms of Reference, Regulations, Royal Charter and By-laws.
- Managing the process of Congress nominations and elections, working with an external election service provider to facilitate the process and deal with any election enquiries.
What they are looking for in you:
To be considered for this role our client is ideally looking for you to be educated to degree level with significant experience of working within an Internal Communications role, ideally within an international, multi-site organisation. It would be desirable for you to hold a professional qualification in a marketing or public relations subject and perhaps even have completed the PRINCE 2 course. Any previous experience of working within the Charitable sector would be ideal. The Business is going through a period of significant change at the moment, which will be something that you will play a pivotal role with and therefore the ability to manage such change is key.
What’s on offer?
This is a great opportunity to make your mark on our clients' internal communications policy, helping to shape and deliver an effective means of communication between all internal employees. Our client is offering a competitive salary, better than average holidays (28 + BH), Contributory Pension Scheme, Healthcare scheme and flexible working hours.
Bespoke Recruitment Solutions Ltd operates as an employment business and employment agency for the provision of temporary and permanent vacancies